Sodexo Experience

Every month we are going to be showcasing our Sodexo Experience Winners. These employees go above and beyond the usual “call of duty.”

October

Earnest Weaver

            Earnest has not missed a day of work this year. He goes above and beyond in all his job duties. He has been a dream employee thus far this year. He has taken on additional tasks without being asked and without looking for gratitude.  He can be seen in the dining room helping his co-workers to maintain a clean and sanitary eating establishment for our customers.  He also is a big help with producing simply to go items, stocking, doing dishes and cleaning the kitchen. Earnest is truly an amazing employee.

Tara Heaney

            Tara is always on time and dressed, wearing a smile for her shifts. She is a senior member of our Rat student workforce and it shows. She can work any station and enjoys working. The customers like her and she is willing to stay later or come in early which has been extremely helpful. Tara is always polite and is experienced and well trained which gives her customers a positive experience. This keeps them coming back for more.  Thanks Tara!

Amirah Troupe

            Amirah has been with us for a few years now, and her demeanor has never changed. Amirah greets each student with a smile and there is no request that she doesn’t look into for them. She makes sure that the C-Store is always filled and clean. Amirah is a very hard worker and we are lucky to have her on our team. She is willing to help out wherever needed as she has shown by working at several stations in Eickhoff Hall. Amirah creates a fun atmosphere that draws customers back each day. She is a positive influence to other team members by making others work hard. She knows her job and is able to work with little to no supervision. Amirah is always upbeat and has an excellent attitude. Keep up the great customer service!

Bruce Crawford

            Bruce has makes sure that the pasta station is ready to fulfill any and all requests that students have. He is willing to help out wherever needed even if that means coming in on his day off. He is a friendly face and has had several students compliment his work. He provides students with a quality product and takes pride in his work. Bruce is a very hard worker and we are lucky to have him on our team.

Jessica Klama

            Jessica arrives for her shift on time and in complete uniform, including her name tag, which sets a great example for her fellow employees. She takes her time with the customers to ensure that they receive exactly what they were expecting. The customers are satisfied, as well as there is no wasted time or products. If there is a spare minute you can find Jessica cleaning around the café or restocking. This semester Jessica has stepped up to Student Supervisor and although there have been some trying times she always puts her customers first and seamlessly resolves any tissue to everyone’s satisfaction. She greets everyone with a smile and gets it right which thanking them for their business. Customers are pleased that they receive exactly what they ordered, in a timely manner. She truly puts her best foot forward and it shows. She really enjoys working in the café, with the customers.  There are always tasks that need to be done and she takes it upon herself to keep buys and complete what she sees needs to be done. In her new role she delegates responsibilities to her fellow employees to assure the café is neat, clean and restocked for the next shift.

November

Arthur Chase

            Art has been with Sodexo for a number of years and has had the same helpful attitude from day one. He is a receiver and doesn’t work in any service area but when he is needed he answers questions and is polite and courteous to all the customers. He is quick to clean any spills to keep our dining room clean and a safe environment for our customers to dine in. Art is an asset to our team and is willing work on many stations, often lending a hand. He is quick to jump in and help and is always happy to do it. Art often comes in on his days off to help out and keep the kitchen area clean. He is a great worker and we are lucky to have him as part of our team!

Dan Reynolds

            Dan has been with us for a few years and has provided great customer service. He works in the bakery where he makes delicious treats for the students. He has on occasion helped disabled customers in getting their meal for them and walking it to their table. What makes Dan’s customer service skills so well is his knowledge of the ingredients of what he is serving. In this day there are many people who have allergies or sensitivities to certain foods and Dan is able to help the customers when making decisions in this area. He provides a confident level of knowledge that makes the customer feel safe in the choice of treat.  Dan is a hard worker, often coming in on his days off to help the rest of the team. Keep up the great work!

Jimmy Bond

            What do we know about Bond, James Bond?  When we hear that name we think of secret agent 007, the man with the golden gun and even the beautiful Bond girls.  But does anyone ever think of the Rat?  That’s right the Rat.  We have our own James Bond and we all know him as Mr.Jim.

Mr. Jim has been a cook for the Rat for the past 15 years and in that time he has seen staff and cooks come and go.  Yet he is here Monday thru Friday week after week, during that crucial common break period, ensuring our students are fed.  I don’t recall him ever leaving us in a bind.  And I thank him for that.  He arrives every morning at 6am to put orders away and start prepping for the day, never knowing who will be working along side of him.  There are not many people who would withstand some of the problems that arise, but Jim (although not liking the situation) perseveres through thick and thin.  I would just like to take this time to say we owe him a bit of gratitude and recognize him for all the hard work he does for us all.

Sabrina Brooks

            Sabrina has been a cashier at The College of New Jersey for the past 15 years.  She listens to what are customers want and is always smiling and so nice.  As a cashier, Sabrina is not only responsible for being the first face our customers see while entering the food court, but also the last face when they leave.  She understands that greeting them with a smile and positive attitude goes a long way.  Sabrina doesn’t just stand at the register; she also helps to stock products, make coffee, so that it is readily available for our customers. Over the past month we’ve had at least 3 students stop us to tell us how great Sabrina is and how much they love her.  Most of our customers know Sabrina by name and that rapport makes everyone feel good about the service. Great Job!